Quality First

LeadingAge Quality First is the way in which LeadingAge and its members accept responsibility for assuring that the people they serve receive quality care and services. Quality First makes providers directly accountable for excellence and distinguishes LeadingAge members as not-for-profit aging services providers. LeadingAge Quality First provides all LeadingAge members with opportunities to: Reaffirm their public commitment to quality. Assess their strengths and opportunities for improvement. Pursue continuous quality improvement based on the belief that improvement is always possible. Earn the public’s trust and the confidence of consumers.

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LeadingAge Quality First Covenant

LeadingAge Oklahoma invites its members to make the commitment to the Quality First Initiative. The Aging-Services Providers’ Checklist for LeadingAge Quality First is a list of characteristics of the ideal quality aging-services organization. The checklist covers the primary functions and duties of the continuum of aging services.

By signing the LeadingAge Quality First Covenant, LeadingAge members commit to create an environment that inspires consumer confidence in the quality of the care and services they receive.